Chat with us or our chat bot to get answers to your questions.

Do you have a question, comment, or would you like more information?

Do you have support questions or are you a (potential) business customer? You can reach us via the phone numbers below.

birthpools

<p id="isPasted">This video explains how to use the different tap fittings in our range.</p><figure><iframe title="Instructional Video Tap Couplings" width="500" height="281" src="https://www.youtube.com/embed/V1ndl29CuGE?feature=oembed" frameborder="0" allowfullscreen></iframe></figure>

This video explains how to use the different tap fittings in our range.

Tap fittings

Videos

Home Birth

Hospital Birth

Air Pump

Filling the birth pool

Thermometer

Empty the birth pool

Cleaning the birth pool

Packing the birth pool

Manual for use at home birth

How to use the thermometer

Electric water pump instructions

Folding the birth pool

Manuals

Birth Pool in a Box Pro

FP3 Fixed Birth Pool

Documentation

How do I track my order?

How do I cancel my order?

My order was marked delivered but it’s not here!

Can I edit or add anything to my order?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What happens if my package is lost or arrives in a damaged state?

Orders

What’s your return policy?

How do I start a return?

How do I make a return?

Returns

I'm having trouble logging in

Do you ship worldwide?

When will I get my refund?

Do you offer refunds or exchanges?

How do I apply promo/discount codes?

Tap fittingsUpdated 3 months ago