How do I make a return?Updated 3 days ago
Returns must be initiated within 365 days of receiving your order. Items must be unused and in their original packaging.
Return by mail
Send your return to:
BirthpoolsAttn: Returns
Nieuw Amsterdamsestraat 40
7814 VA Emmen
the NetherlandsImportant: Don’t forget to include a copy of your invoice.
Refund process
Upon receipt of the returned item, we will examine it to ensure that it meets our return policy criteria. If the return is approved, a refund will be issued to the original method of payment.
Non-returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.