How do I make a return?Updated 10 days ago
Returns must be initiated within 365 days of receiving your order. Items must be unused and in their original packaging.
Return by mail
Send your return to:
BirthpoolsAttn: Returns
Nieuw Amsterdamsestraat 40
7814 VA Emmen
the NetherlandsImportant: Don’t forget to include a copy of your invoice.
Refund process
Upon receipt of the returned item, we will examine it to ensure that it meets our return policy criteria. If the return is approved, a refund will be issued to the original method of payment.
Non-returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.